Patients are discouraged from bringing valuable items to the hospital. UCSF Health is not responsible for personal belongings and valuables kept by a patient during their stay or procedure. Please note that after evaluation by the hospital unit or department, reimbursement may not be provided for all lost items.
Please refer to # 5 'Personal Valuables' on the 'Terms and Conditions of Service: Admissions and Medical Services' document for more information.
- If you are currently a patient at UCSF, please immediately notify your UCSF hospital unit's nursing staff that your property is missing.
- If you were a former patient at UCSF, please call the UCSF mainline (415) 476-1000 and ask to be transferred to the hospital unit/department where your property was lost.
- If you are directed to UCSF Health Patient Relations or Risk Management for your lost property, you will be directed back to the hospital unit/department for assistance. Ask them to follow the proper procedures on the employee-only UCSF Health Risk Management website's Patient Lost Property section, https://rm.ucsfmedicalcenter.org/risk-management
- If you believe that your property was stolen, please immediately call UCPD at (415) 476-1414.
UCSF Health Lost & Found:
- For UCSF Health Medical Center Lost & Found (items lost within the hospital units/departments), please contact UCSF Health Security, E: [email protected]
- For UCSF Campus Lost & Found (items not lost within a hospital unit but all other areas; cafeteria, lobby areas, public restrooms, parking garage, etc.) please contact UCPD, E: [email protected]
- Please note that UCSF Health Security and UCPD will not accept or have clothing items and shoes in their lost and founds.