Please contact the UCSF Risk Management office at the location(s) that you work/worked at in # 10 below.

We need a verification and provider signed consent form to release a Claims History. When sending the verification and signed consent to release forms please include the provider's: NPI#, date of birth, full name (first, middle, last) and if the provider has multiple names please list all of them (ex; maiden name, name change). UCSF does not use social security numbers to lookup providers and sometimes we have more than one provider with the exact same name  therefore, the NPI# is the backup search source. 

Please note there are six University of California (UC) Medical Centers each with their own Risk Management department: UC San Francisco (UCSF), UC Los Angeles (UCLA), UC Davis (UCD), UC Irvine (UCI), UC Riverside (UCR), UC San Diego (UCSD). Please make sure you are sending the request to the correct UC Medical Center. This is the most common mistake made when sending a claim history request and will delay the process. UCSF Health Risk Management only accepts Claim History requests for UCSF Health. UCSF Fresno falls under the UCSF umbrella but they have their own Risk Management department, please see #10 below for their contact information.

UCSF Health Risk Management does not provide employment or trainee (this includes GME, Residents, Fellows, and Attendees) attendance dates. Please refer to the Employee & Student Verification Process on how to get this information.

On the UCSF claim history letter the provider's PL coverage will be explained. UCSF PL insurance is provided by the UC Regents self-insurance program; there is no policy number, certificate, or face sheet for individual providers. Please note that PL coverage is different from a COI. Please click on the link for more details of both - Professional Liability & Certificate of Insurance (COI) Info & Requests.

The dates of coverage coincides with the provider's first day of employment through their last day of employment at UCSF. For dates of coverage please see #4 above. UCSF Health Risk Management does not provide these dates.

The past six years. If it needs to go back further than six years please write your request in the body of the Claim History email you send to us.

Our average turn around time is ten business days. Please note that sending multiple claim history requests for the same provider will not speed the process up. We start from the bottom up on the email requests, first come, first served.

For urgent Claim History requests please call us at (415) 353-1842 opt. 4.  

It is preferable to send UCSF Claim History requests to us by email and not by fax or postal carrier, we will always respond back by email. Please have a legible return email address and contact name listed on your fax requests. Please check the list below to see where the provider is / was located before sending your request as we have multiple locations. If your provider worked at more than one of these locations, then please send it to all appropriate contacts. Please also check that your provider was a UCSF employee, as some of these locations hire non-UCSF employees. If you are uncertain as to where your request should go, please send it to [email protected].

1. For UCSF Health San Francisco locations (Parnassus, Mission Bay [UCSF Benioff Children's Hosptial San Francisco], Mount Zion, St. Mary's Hospital, Saint Francis Hospital) please send them to [email protected]
2. For UCSF Benioff Children's Hospital Oakland please send them to [email protected] & m[email protected] 
3. For UCSF Fresno please send them to [email protected]
4. For UCSF @ Zuckerberg San Francisco General Hospital (ZSFG) please send them to m[email protected] & [email protected]